Developed by Department of Information and Communication Technology Bangladesh with support from UNDP, the myGov App is a central platform providing digital/e-government services to various government organizations in a single digital platform. It provides accessibility to citizens through five types of service access channels which are 1) myGov Web (mygov.bd): citizens can search for service applications, and information about services using any device using a laptop, mobile, or tablet 2) myGov app: users can complete the service application, service tracking, payment, etc 3) 333 Call Centers: provide access to disadvantaged people as well as to assist citizens who are out of the Internet while roaming, 333 Call Centers assist as voice assistants with important information such as service information, application inquiries, and application status 4) Union Digital Center: There are 4500+ Union Digital Centers across the country for the collaboration of technologically backward rural citizens who are one of the most important integral parts of the myGov platform as an access point. Customers can apply for services, payments, etc. with the help of digital center entrepreneurs and 5) Service Provider's Own Digital System: By coordinating with the service providers' own digital systems, the service users will be able to receive services using any myGov platform.